Financial Consumer Agency of Canada

  1. Remarks by the Commissioner of the Financial Consumer Agency of Canada at the Standing Committee on Finance regarding the Guideline on Existing Consumer Mortgage Loans in Exceptional Circumstances
  2. Financial Literacy Month 2023: Managing Your Money in a Changing World
  3. Designation of Canada’s single external complaints body for banking
  4. Financial Consumer Agency of Canada publishes industry guideline to help protect Canadians with existing mortgages
  5. Backgrounder: Financial Consumer Agency of Canada Guideline on Existing Consumer Mortgage Loans in Exceptional Circumstances
  6. Media availability on the Guideline on existing consumer mortgage loans in exceptional circumstances
  7. Speech given by Jason Bouzanis, Assistant Commissioner, Public Affairs — Financial Education Day of the Autorité des marchés financiers
  8. Strong consumer protection and consumer education will be important for open banking in Canada FCAC survey shows Canadians’ knowledge and understanding of open banking is low
  9. FCAC launches call for applications for Canada’s single external complaints body for banking
  10. Statement by FCAC Commissioner: Making change that counts this International Women’s Day
  11. Speech by Commissioner Judith Robertson ̶ CPA Canada Mastering Money Conference
  12. Statement to entities engaging in crypto-asset activities or crypto-related services
  13. Speech by Commissioner Judith Robertson for the Launch of Financial Literacy Month
  14. Financial Literacy Month 2022 Kick-Off Financial Consumer Agency of Canada and organizations across the country focus on advancing the National Financial Literacy Strategy and helping Canadians manage debt.
  15. Financial Literacy Month virtual launch event From: Financial Consumer Agency of Canada
  16. Impartial and effective complaint handling is an important contributor to consumer protection and enhances consumer confidence in financial institutions and the financial system.
  17. Starting June 30, Canadians will benefit from new and enhanced protections in their dealings with banks. The protections fulfil commitments made by the federal government in 2018 to introduce a new Financial Consumer Protection Framework (Framework) in the Bank Act.
  18. Today, the Financial Consumer Agency of Canada (FCAC) released the results of a mystery shopping exercise conducted at Canada’s 6 largest banks.
  19. FCAC’s role is to protect consumers of financial products and services and we do that by overseeing compliance by federally regulated financial institutions with consumer protection and market conduct requirements.
  20. Breaking gender bias in the financial world
  21. As many of you know, the mandate of the Financial Consumer Agency of Canada — or FCAC — is to protect financial consumers.
  22. I’m Judith Robertson, the Commissioner of the Financial Consumer Agency of Canada.I’m delighted to be with you to launch the 2021 edition of Financial Literacy Month.
  23. Today, FCAC Commissioner Judith Robertson is launching the 11th annual Financial Literacy Month at a national virtual event, bringing together people and organizations from across the country that share a commitment to advancing financial literacy in Canada.
  24. Judith Robertson, Commissioner of the Financial Consumer Agency of Canada (FCAC), will launch the 11th annual Financial Literacy Month at a virtual event on Monday, November 1 at 1:00 p.m ET.